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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Hagerty

March 11, 2023

5  out of  5 rating by Susan Hagerty
"Good visit, knowledgeable rep, always available."

Betty Hintch

March 9, 2023

5  out of  5 rating by Betty Hintch
"Jennifer Burnidge's team is always responsive, professional and goes the extra mile to make sure a claim is moving along through the process. Also appreciate Jennifer's thorough review of our family's insurance needs and quick answers to all of our questions. It's nice to feel that you are getting great and service and products you need without being oversold."

Brittany Leon

March 8, 2023

5  out of  5 rating by Brittany Leon
"Jennifer and her entire staff have been the absolute best!!"

Kailee Kurtzhals

March 8, 2023

5  out of  5 rating by Kailee Kurtzhals
"Jennifer and her team truly care about their clients. They provide top notch service!"

Ken Murphy

March 3, 2023

5  out of  5 rating by Ken Murphy
"Are you a small business looking for insurance? Look no further! Working with Jennifer and her team of professionals has been a dream. As a business owner who own a DJ company, I need certificates of insurance (COI) in a timely manner. When I email Jennie Z with my request for a COI, I get it within 24 hours, usually less. We also have our workers-comp through her as well. I can't say enough about this amazing team. Highly recommend!"

Kellie Quin

March 2, 2023

5  out of  5 rating by Kellie Quin
"My family has been with the Burnidge Team for over ten years. Everyone has been accommodating and so patient with our questions and concerns over the years. I never hesitate to call or e-mail, & I always get a quick reply. Just thought I'd drop this review after thinking about how many silly questions I've asked over the years. :)"

Rich Nawrocki

February 28, 2023

5  out of  5 rating by Rich Nawrocki
"The people at this State Farm office are very helpful! Jennifer Burnidge and her crew are prepared for any situation you throw at them. Shot out to Jenni Zavala, she made the process of switching insurance over to a new car a breeze. Even answered questions late at night. Would recommend not getting into accidents and calling the crew over at this office for your insurance needs!"

Jim C

December 19, 2022

5  out of  5 rating by Jim C
"I have been with this agency for several years, and just want to say they have been great to work with. I look forward to working with them for years to come."

Jim Platt

November 11, 2022

5  out of  5 rating by Jim Platt
"Jennifer treats her clients like family and State Farm has quality products that are dependable."

Luis Ramirez-Alonso

May 16, 2022

5  out of  5 rating by Luis Ramirez-Alonso
"Great service, trustworthy advice and customer focus. We are very happy with State Farm and with Jennifer Burnidge's counsel to select the insurance coverage that is just right for us. Thank you."

Teresa Buczinsky

February 2, 2022

5  out of  5 rating by Teresa Buczinsky
"Jennifer was thorough and clear and did not try to oversell us what she knew we didn’t need. We could probably find a slightly cheaper insurance policy for our home and car, but we like the personal attention provided by Jennifer and feel this makes State Farm an excellent value."

Mike McAleer

January 13, 2022

5  out of  5 rating by Mike McAleer
"20+ years with this agent!"

Mark All oh get sh jj

December 9, 2021

5  out of  5 rating by Mark All oh get sh jj
"Very professional people to work with!"


November 10, 2021

5  out of  5 rating by Dave
"I’ve been with Jennifer and her team for 20+ years. Thank you for always providing top-notch customer service."

Gregory Petersen

October 26, 2021

5  out of  5 rating by Gregory Petersen
"Jessica K. was very quick to respond and was very, very helpful. Thanks for the excellent service!"

kathy kaminski

October 21, 2021

5  out of  5 rating by kathy kaminski
"Nicest most accommodating staff! Working with Jenny and Laura have been a real pleasure, so helpful and understanding! Highly recommended!!"

Kari Sealund

October 13, 2021

5  out of  5 rating by Kari Sealund
"I have been with this agency for several years, and they are a caring staff that is always quick to respond and also take the time to go over my insurance needs. Highly Recommend!"

Mike Hemphill

October 13, 2021

5  out of  5 rating by Mike Hemphill
"Working with Jennifer and her team over the years has been a real pleasure. They are very informative and knowledgeable. I would recommend them to anyone looking for good insurance products."

Diane Crawford

October 2, 2021

5  out of  5 rating by Diane Crawford
"My questions are answered completely and quickly! An agency and staff that are working on your side!"

Anjali Patel

October 1, 2021

5  out of  5 rating by Anjali Patel
"she provides the best customer service!! i highly recommend!"

Dean Cardella

September 29, 2021

5  out of  5 rating by Dean Cardella
"Always goes above and beyond the request with immediate care and response."

Daniel Burke

August 25, 2021

5  out of  5 rating by Daniel Burke
"Laurie was a great go between with the claims department on my complex claim. She was able to get this resolved to the desired outcome."

Irene Diaz

August 19, 2021

5  out of  5 rating by Irene Diaz
"I just love the customer service receive from State Farm in Arlington Heights. The staff is so helpful when needing assistance on any situation with our policies. Jennie Z. in the office is always so helpful and diligent. Thank you to the whole team. Mr & Mrs Diaz"

Rich Eisenhuth

August 7, 2021

5  out of  5 rating by Rich Eisenhuth
"I've had auto, home and an umbrella policy with Jennifer for many years. Jennifer's office is top notch and responded promptly and empathically when we recently needed her assistance. While accidents are no fun, it's nice to know that there is a great team available to help. Thanks!"

Glenn Pergande

July 15, 2021

5  out of  5 rating by Glenn Pergande
"Great Team. They’re very responsive and offer valuable advice."